As the leading customer-centric telecommunications brand in Nigeria, Etisalat has made a conscious effort to always receive feedback from its customers regarding its products and services. In a direct demonstration of this leadership, Etisalat hosted its subscribers to a Customer Forum at Uyo, the Akwa Ibom State capital.
Explaining the rationale behind these regional feedback sessions, Director, Brand and Experience, Etisalat Nigeria, Elvis Ogiemwanye, said;
“We are always eager to understand how best to serve and satisfy our customers. The Etisalat Customer forum enables us to meet with them, hear their views on our offerings, products and services and then respond to these needs in the best ways that would have positive impact on their lifestyles.”Read more.
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