As part of efforts to improve services to its customers globally, the United Bank for Africa (UBA) Plc said it has gone into a partnership with Vodacom for data and broadband communications.
A statement at the weekend explained that the business relationship, which is handled locally through Vodacom Business Nigeria; a wholly owned subsidiary of Vodacom, enables UBA to seamlessly interconnect business offices and ATMs and to generally deploy financial services across the Group.
As a result of the scope and scale of the partnership, UBA has become a Vodafone Global Enterprise Customer, becoming the first financial institution of Nigerian origin to join the elite list of companies such as General Electric (GE), Apple and Microsoft.
During a ceremony to formally present the certificate of recognition as a Vodafone Global Enterprise Customer to UBA, the Managing Director, Vodacom Business Nigeria, Guy Clarke commended UBA for its role in the continents' financial landscape.
"Having UBA as a global enterprise customer shows the growth of African companies and the progress in taking their place in the global marketplace. UBA has continuously demonstrated the ability to leverage its capabilities and IT infrastructure to exponentially grow its business across Africa," he said.
Explaining the benefits of membership of the premium club of customers, Clarke stated that "UBA will have a dedicated team of enterprise specialists to provide effective business communications solutions with requisite service level that will enable the bank to have a single view of its communications, differentiate from peers and scale up its ability to offer bespoke financial services to customers."
On his part, the Group Managing Director/Chief Executive Officer of UBA, Mr. Phillips Oduoza said his financial institution would leverage on the recognition and its associated benefits, to significantly improve the efficiency of its operations and processes as well as optimise costs.
"Technology is integral to our operations and we are driven by the need to achieve cost efficiency, operational scale and improved customer service. We thank Vodacom and are determined to take our partnership to the next level," he stated.
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